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2024-03-04 - Village Board Committee of the Whole - Agenda Packet m' Meetingof the Village of Buffalo Grove Fifty Raupp Blvd g Buffalo Grove,IL 60089-2100 iL u w Village Board Phone:847-459-2500 Committee of the Whole March 4, 2024 at 7:30 PM 1. Call to Order A. Pledge of Allegiance 2. Village President's Report A. Thrombosis Awareness Month (President Smith) (Staff Contact: Chris Stilling) 3. Special Business 1. 2023 Officer of the Year (Trustee Cesario) (Staff Contact: Brian Budds) 2. Public Works Employee of the Year (Trustee Stein) (Staff Contact: Kyle Johnson) 3. Presentation of BS&A Cloud-Based Software System (Trustee Weidenfeld) (Staff Contact: Nicole Woods) 4. Public Comment Public Comment is limited to items that are not on the regular agenda. In accordance with Section 2.02.070 of the Municipal Code, discussion on questions from the audience will be limited to 5 minutes and should be limited to concerns or comments regarding issues that are relevant to Village Board business. All members of the public addressing the Village Board shall maintain proper decorum and refrain from making disrespectful remarks or comments relating to individuals. Speakers shall use every attempt to not be repetitive of points that have been made by others. The Village Board may refer any matter of public comment to the Village Manager, Village staff or an appropriate agency for review. 5. Executive Session A. Executive Session - Section 2(C)(1) of the Illinois Open Meetings Act: the Appointment, Employment, Compensation, Discipline, Performance, or Dismissal of Specific Employees of the Public Body or Legal Counsel for the Public Body, Including Hearing Testimony on a Complaint Lodged Against an Employee of the Public Body or Against Legal Counsel for the Public Body to Determine Its Validity. (President Smith) (Staff Contact: Dane Bragg) B. Executive Session- Section 2(C)(2)of the Illinois Open Meetings Act: Collective Negotiating Matters Between the Public Body and Its Employees or Their Representatives, or Deliberations Concerning Salary Schedules for One or More Classes of Employees. (President Smith) (Staff Contact: Dane Bragg) 6. Adjournment The Village Board will make every effort to accommodate all items on the agenda by 10:30 p.m. The Board, does, however, reserve the right to defer consideration of matters to another meeting should the discussion run past 10:30 p.m. The Village of Buffalo Grove, in compliance with the Americans with Disabilities Act, requests that persons with disabilities, who require certain accommodations to allow them to observe and/or participate in this meeting or have questions about the accessibility of the meeting or facilities, contact the ADA Coordinator at 459-2525 to allow the Village to make reasonable accommodations for those persons. 2.A .........................................I ............................... m Information Item : Thrombosis Awareness Month ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Recommendation of Action Presentation SUMMARY: The Village recognizes April 2024 as Thrombosis Awareness Month. ATTACHMENTS: • Thrombosis Proc 2024(DOC) Trustee Liaison Staff Contact Smith Chris Stilling, Community Development Monday, March 4, 2024 Updated: 2/29/2024 3:24 PM Page 1 Packet Pg. 2 2.A.a �r '4 l,y r t t t Village of Buffalo Grove THROMBOSIS AWARENESS MONTH z C WHEREAS, Thrombosis is a deadly medical condition that results from formation of 0 blood clots in blood vessels; and N C WHEREAS, approximately 2,000,000 Americans are affected by Thrombosis each year, 2 and 600,000 of those are hospitalized for the condition; and a N WHEREAS, symptoms of Thrombosis may include pain, swelling and increased o temperature, tenderness, discoloration or redness of the affected area; however, as many £ as half of all Thrombosis episodes produce minimal symptoms or those that are o completely silent; and a number of other conditions (muscle strains, skin infections, phlebitis) display similar symptoms to those of Thrombosis, so that the condition may be difficult to diagnose without specific tests; and N U 0 WHEREAS, most Americans are unaware of Thrombosis, its symptoms, its risk factors or a the fact that it is the number one cause of unexpected hospital deaths in the United N States, making Thrombosis a major public health concern; and 0 E NOW THEREFORE, I, Eric Smith, Village President of the Village of Buffalo Grove, do hereby proclaim the month of April 2024 as Thrombosis Awareness Month in the Village of Buffalo Grove. E Proclaimed this 4th day of March, 2024. U a Eric N. Smith, Village President Packet Pg. 3 3.1 .........................................I ............................... m Information Item : 2023 Officer of the Year ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Recommendation of Action Recommends approval The Buffalo Grove Rotary Club and Police Chief Brian Budds will present the 2023 Police Officer of the Year Award to Investigator Crystal Dibble and present Officer Gabriel Augustyniak with a Special Commendation Award. Trustee Liaison Staff Contact Cesario Brian Budds, Police Monday, March 4, 2024 Updated: 2/21/2024 7:56 AM Page 1 Packet Pg. 4 3.2 .........................................I ............................... m Information Item : Public Works Employee of the Year ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Recommendation of Action Staff recommends presentation. Public Works Employee of the Year will be presented to Tyler Ankney, Management Analyst. Trustee Liaison Staff Contact Stein Kyle Johnson, Engineering Monday, March 4, 2024 Updated: 2/22/2024 11:50 AM Page 1 Packet Pg. 5 3.3 ......................................... r ............................... � m Information Item : Presentation of BS&A Cloud-Based Software System ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Recommendation of Action Staff recommends discussion. In 2021, the Village selected and purchased BS&A software to help streamline and automate permit review, inspection, licensing, and planning processes. At the time of purchase and installment, BS&A was only available via an on-premise server. The BS&A cloud-based software became available in 2023 and shortly thereafter Buffalo Grove executed an agreement for the BS&A cloud-based software. Over the past 6-months, staff has been working to implement, train and go live with the software. Staff will present an overview of the new online software, its benefits, key elements of its implementation, and steps for moving forward. ATTACHMENTS: • Memo of BSA (DOCX) Trustee Liaison Staff Contact Weidenfeld Nicole Woods, Community Development Monday, March 4, 2024 Updated: 2/29/2024 8:50 AM Page 1 Packet Pg. 6 3.3.a BUFFALO L ROV( MEMORANDUM DATE: March 4, 2024 TO: Dane Bragg, Village Manager E FROM: Nicole Woods, Director of Community Development ;, co d L SUBJECT: B&SA Cloud 0 CD 0 In 2021, the Village selected and purchased BS&A software to help streamline and automate permit m review, inspection, licensing, and planning processes. At the time of purchase and installment, BS&A was only available via an on-premise server. However, the company had indicated upcoming plans U to offer a cloud-based software in the near future. As a result, the Village purchased BS&A as a < server-based platform and planned on upgrading to the BS&A Cloud Software when it became m available. c c 0 The BS&A cloud-based software became available in 2023 and shortly thereafter Buffalo Grove executed an agreement for the BS&A cloud-based software. Over the past 6-months, staff has been N working to implement, train and go live with the software. Staff plans on working with the 2 a. Communications Department to fully communicate the new features of the software to residents, Q businesses, and contractors starting in March. m w 0 At the March 411 COW, staff will present an overview of the new online software, its benefits, key E elements of its implementation, and steps for moving forward. c 0 ' IIIIIIIIIIIII' I�� IIIIIIIIIIIIII IIIII IIIIIIIIIIIIII IIIII'"""°IIIIC°°°"IIIII'°°� IIIIII'""' °°°�°°"Illlh°°°�IIIIIIIIIIIIII I���� ' I °°°°°°"IIIII'°° °°IIIII °IIIIC°IIIII' IIIIIIIIIIIIII Illlh°°° 11114°.IIIIIIIIIIIIII s The BS&A cloud-based system brings various operational, functional, and user benefits as described a below. Paperless Process and Real Time Access— Anytime and Anywhere Prior Version BS&A was mainly used to track the status of permits, plans and licenses, which was accessible to staff, contractors, and residents via the web portal. Contractors and residents were able to submit a limited number of permit types(air conditioner, furnace, radon mitigation, roof, sewer repair, water heater and window replacement) via the BS&A web portal. However, all permits had paper files, paper plans, and paper inspection reports. Information was often manually entered with a time Page 1 of 4 Packet Pg. 7 3.3.a delay. As this was server-based software, staff was only able to view, edit, analyze, or input any permit, plan review, and inspection information at Village Hall. Transmission to third-party consultants for plan review had to occur via in-person paper transmission. Updated Cloud Version BS&A's Cloud Software is utilized to submit, hold, review, transmit, inspect, track, and automate the entire permit process for all permits. This allows the entire permit and inspection process to be paperless. Contractors and residents can submit all permits via the BS&A web portal, as well as track their progress. Staff and third-parry partners can actively enter and interact with the BS&A portal anytime and anywhere. The transfer of information is immediate and occurring in real time. £ This is particularly significant for residents, businesses, and contractors, who can now receive N electronic inspection reports in real time versus a paper report or a delayed electronic report. CO as L Enhanced Customer Functionality and Experience Prior Version in The BS&A server-based system required residents and contractors to fill out information for the y project with minimal guidance, leading to confusion and incorrect applications. In addition, m contractors or residents would have to request inspections via phone or email. _o Updated Cloud Version a BS&A's Cloud Software was built-out with a series of questions to guide the customer in selecting N the appropriate type of permits for the project. In addition, contractors and residents can use the m w on-line portal to request a day and timeslot for inspections and will be alerted if the request has G been confirmed, denied or modified. c Better data security y Prior Version a. The server-based system required the platform to shut down a few times a month for necessary Q updates. m w Updated Cloud Version c BS&A's Cloud Software enhances data security and allows for more necessary security and related updates without service interruption. c aD Improved Back-end Functionality and Automation E s Prior Version The older system's interface was largely static and required back-end users to utilize multiple tables a to identify data, tasks, and issues. While some processes were automated, others were not, leading to fractured workflows. Updated Cloud Version The cloud's interface allows for more dynamic use with dashboards providing snapshots in real time of data, tasks, and projects. This allows back-end users to organize, understand, and swiftly move through key information and data. Workflows for permits, licenses, and certificates were improved and wherever possible, automatized and optimized. In addition, workflows were automated for areas such as property maintenance, the planning & zoning process, rental licenses, and health Page 2 of 4 Packet Pg. 8 3.3.a inspections, which previously did not have a built-out processes or minimal automation to the processes. Collectively, these key benefits will allow for easier, seamless processing of permits, rental licenses, business licenses, health, and planning &zoning applications for residents, contractors, businesses, and staff. III IIIIw IIIIIotL... IIIII IIIII""'L........ IIIII IIIII IIIII IIIII IIIII IIIII IIIII The numerous benefits realized from BS&A Cloud Software are mainly a result of three key factors. First, is the cloud-based (web-based) nature of the software which is accessible to all parties at any £ time and from anywhere. This includes inspectors on the construction site, to the clerk in Village 0 Hall, to the third-party plan reviewer several miles away, to the software engineer rolling out an >, co update, to the contractor on the job, and to the resident at home. Second, is the improved L functionality of the BS&A Cloud Software. In contrast to the server-based system, the new BS&A 3 Cloud Software has heightened operational capacity for the back-end user to view and modify data in and processes with greater ease. Additionally, greater automation is enabled in areas that was lacking previously. m The third and final factor is the Village's commitment to improve services and create operational c U efficiencies through the utilization of the new technology. Such a commitment was important as a permit volume has remained high and even increased since the Covid years. Since 2022, annual m permit volume has averaged approximately 3,300, when compared to a historical average of 2,500. c c 0 For all these reasons, staff devoted much time to identifying, examining, and managing the elements o of the cloud implementation. All processes were individually and collectively analyzed and compared. 0 Workflows were dissected to identify possible automation steps. Staff researched and procured the 2 a. necessary equipment such as Pads and larger plan-review monitors. In addition, corresponding partners, third parties, and various BG departments were consulted and trained. m w 0 OMGGIIII IINGIIIII IIIII IIIIII IIIIII IIIII IIIIII IIIII IIIIII IIIIII IIIII IIIII E Although staff is currently live with the BS&A Cloud Software system and to the extent possible has maximized the current cloud implementation, the process will be ongoing. BS&A Software, LLC will continue to offer smaller updates that allow for even further maneuverability and efficiency. They s are also working on a list of upcoming features, which are more prominent in nature, such as working more seamlessly with other software like Laserfiche, which BG uses as its archival software. At the a same time, staff will be looking to continually monitor and tweak our customized BS&A cloud workflows, processes, and interfaces. On a larger scale, we will be looking to blend BS&A with compatible software systems for electronic plan review, citizen request (report a concern), and other departments' software programs. Page 3 of 4 Packet Pg. 9 3.3.a IIIIIC°°'IIIIC""" I)S Illlk � :'°"'lull'°°° ��� IIIII�� As noted above, the BS&A Cloud Software is live and for the past month staff has been training and utilizing it. CD staff intends to work with the Communications Department to develop a communication campaign to announce the rollout of the capabilities of the program within the upcoming weeks. E d CO as L rt+ O Cn N m 3 O t� Q 06 CO m w O C O C d N d L a a in 4- 0 O m c m s co Q Page 4 of 4 Packet Pg. 10 5.A ......................................... r ............................... � m Information Item : Executive Session -Section 2(C)(1) of the Illinois Open Meetings Act: the Appointment, Employment, Compensation, Discipline, Performance, or Dismissal of Specific Employees of the Public Body or Legal Counsel for the Public Body, Including Hearing Testimony on a Complaint Lodged Against an Employee of the Public Body or Against Legal Counsel for the Public Body to Determine Its Validity. ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Recommendation of Action Staff recommends going into executive session. Executive Session -Section 2(C)(1) of the Illinois Open Meetings Act: The appointment, employment, compensation, discipline, performance, or dismissal of specific employees of the public body or legal counsel for the public body, including hearing testimony on a complaint lodged against an employee of the public body or against legal counsel for the public body to determine its validity. Trustee Liaison Staff Contact Smith Dane Bragg, Office of the Village Manager Monday, March 4, 2024 Updated: 2/29/2024 10:07 AM Page 1 Packet Pg. 11 5.B ......................................... � ............................... � m Information Item : Executive Session-Section 2(C)(2) of the Illinois Open Meetings Act: Collective Negotiating Matters Between the Public Body and Its Employees or Their Representatives, or Deliberations Concerning Salary Schedules for One or More Classes of Employees. ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... Recommendation of Action N/A Executive Session-Section 2(C)(2)of the Illinois Open Meetings Act: Collective negotiating matters between the public body and its employees or their representatives, or deliberations concerning salary schedules for one or more classes of employees. Trustee Liaison Staff Contact Smith Dane Bragg, Office of the Village Manager Monday, March 4, 2024 Updated: 2/29/2024 10:05 AM Page 1 Packet Pg. 12